Administrator
Location: Chepstow
Position: Full time, Permanent (Hybrid work available)
Salary: £20,000-£22,000
Our Client
We are delighted to be partnered with this well-established, manufacturing business based in Chepstow. With presence throughout the UK, they successfully manufacture high quality products to variety of high-profile customers. They take pride in ensuring their products offer high-performance solutions and exceed many industry standards. Our client is now recruiting for an Administrator to join their journey in achieving sustainable growth through product innovation, technical expertise and market leadership.
The opportunity
This is a great local opportunity for an individual that is committed to delivering the best of customer service. Liaising with customers, processing orders and problem solving, this individual will build great relationships with customers and colleagues. Reporting directly to the Head of Customer Service, this is an outstanding opportunity to become a part of a hardworking, family feel team.
Responsibilities of Administrator
- Uphold great Customer Service and manage customer needs and expectations
- Creating and updating customer accounts using Sage
- Process sales orders and ensure details are inputted correctly
- Communicate clearly with other departments in the business
- Keeping up to date and responding to enquiries accordingly
- Handling and recording complaints and feedback effectively
- Deliver general administrational duties
- Support the team with their requirements
The ideal candidate
Ideally, you will have a proven track record of delivering outstanding customer service and an immaculate telephone manner. A great knowledge of Microsoft Office platforms, including Excel and some familiarity of Sage/SAP. Able to work on your own initiative and as part of a team. An individual who will thrives off building effective relationships throughout the business.
Next steps:
If this sounds like a great opportunity and you can demonstrate a proven track record in delivering the best of Customer Service, enthusiastically, with solid results, then please click Apply to upload your CV for consideration.
Autograph Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. Get in touch today! http://www.autographrecruitment.co.uk/