Autograph Recruitment
 
Login Register
X
  • Our Markets
    • Home
    • Contact

    Customer Service Administrator - Cardiff

    Customer Service Administrator 
    Cardiff 
    £28,000 per annum (Depending on Experience) 
    Full-time, Permanent 

     

    Our client, a well-established and growing business based in Cardiff, is looking for a proactive and detail-oriented Customer Service Administrator to join their team. This is a fantastic opportunity for someone with strong customer service and administrative skills who thrives in a fast-paced, team-oriented environment. 

    As a recruitment agency working on behalf of our client, we are seeking candidates who are passionate about delivering excellent customer support and ensuring smooth day-to-day operations. 

     

    Key Responsibilities 

    • Act as the first point of contact for customer enquiries via phone, email, and online platforms 

    • Process customer orders, returns, and updates with accuracy and efficiency 

    • Maintain accurate customer records using internal systems 

    • Liaise with internal departments to resolve queries and ensure customer satisfaction 

    • Support general office administration including document handling, data entry, and reporting 

    • Assist with service improvements and customer experience initiatives 

     

    The Ideal Candidate 

    • Previous experience in a customer service or admin-based role 

    • Excellent communication and interpersonal skills 

    • Strong attention to detail and organisational ability 

    • Confident working independently and as part of a team 

    • Comfortable using Microsoft Office and CRM systems (training provided) 

    • A positive, professional approach with a problem-solving mindset 

     

    Benefits 

    • Salary: £28,000 DOE 

    • 25 days holiday plus bank holidays 

    • Professional development and training opportunities 

    • Friendly and supportive working environment 

     

    How to Apply 

    To apply for this role, please send your CV to sian@autographrecruitment.co.uk Shortlisted candidates will be contacted by a member of our team for a confidential discussion. 

     
    If you have what it takes, apply via the link or contact Sian Elizabeth Howe on 01291 606260 or sian@autographrecruitment.co.uk for further information. 

    Customer Service & Administration

    Cardiff

    994

     

    Customer Service & Administration

    Cardiff

    994

    Apply

    Contact Us

    77 High Street, Thornbury, Bristol, BS35 2AW

    samantha@autographrecruitment.co.uk

    01454 550888

    Candidate Agreement | Terms of Use
    Autograph Recruitment | Copyright © 2025
    REG 09684372 |
    Powered by FirefishRecruitment Software - Firefish Software