Graduate Client Manager
Based in Langstone, Newport
Full-Time, Permanent
- Hybrid Working Options
- Entry Level Starting Salary + Bonus potential
- Clear Progression Plan
Do you have a sharp eye for detail, a proactive mindset, and a commitment to delivering outstanding customer service?
Join a fast-paced, friendly, and collaborative professional services team that’s committed to your development — with hands-on training, real career progression, and support every step of the way.
We're looking for a Client Manager to play a key role in delivering first-class support to clients across the UK. You’ll be handling data, problem solving, and becoming a trusted voice to customers — all while growing your technical skills and progressing within the business.
The successful candidate will be a confident, motivated individual ready to kickstart their career in a supportive, professional environment. This is a perfect opportunity for a recent graduate eager to learn new skills and gain hands-on experience — or an individual with an impressive education and a proven track record of delivering excellent customer service.
What You'll Be Doing:
- Reviewing and processing data using Excel spreadsheets
- Liaising directly with clients and payroll teams
- Supporting the technical helpline via phone and email
- Ensuring accurate payroll data and compliance with HMRC guidelines
- Advising clients on mileage logs and business travel rules
- Maintain high quality standards by reviewing and validating own work and that of colleagues
- Collaborating with Partners and internal team members
You’ll thrive if you:
- Communicate clearly and professionally via phone and email
- Have a sharp eye for detail and enjoy working with data
- Are comfortable with numbers and problem-solving
- Know your way around Microsoft Office, especially Excel (full training provided)
- Are eager to learn, take initiative, and grow in a fast-paced team
- Build strong relationships with clients and colleagues
Whether you’re a recent graduate or someone with strong customer service experience and a desire to grow — we’d love to hear from you. Apply and upload your CV for consideration or contact Holly Williams on 01291 497280 or holly@autographrecruitment.co.uk for further information.